What is FastTrack?

Microsoft FastTrack for Office 365 is the customer success service that helps you move to Office 365, smoothly and with confidence, and deliver business value faster.


With FastTrack, discover what’s possible, plan for successful rollouts, and onboard new users and capabilities at your own pace.


FastTrack consists of best practices, tools, resources and personalized remote assistance available through the web experience and the FastTrack Center.


Learn more about the FastTrack Center, FastTrack Center Engagements, and Signing in to FastTrack below!

What is FastTrack Center?

The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners with a successful Office 365 experience.

Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment and ensure a smooth onboarding and migration experience.

Eligible customers will be contacted by the FastTrack Center within 30 days of purchase. FastTrack resources and services are included in Office 365 for customers with at least 150 seats of Office 365 Enterprise SKUs, paid Government and Education SKUs, Kiosk SKUs and Non-profit SKUs.

Learn more in the service description and FastTrack FAQ.

What does a FastTrack Center engagement look like?

 Kicking off Onboarding to Office 365

Within 30 days of purchasing, a Microsoft FastTrack Engineer will contact you to assist you through onboarding with a kickoff meeting

 Assessing your environment

Your FastTrack Engineer will work with you to assess your current environment, and determine any areas of your existing infrastructure that should be changed to ensure a great experience.

 Remediate any issues

Your FastTrack engineer will provide you with a checklist and plan to remediate any issues that were surfaced during assessment.

 Enabling core capabilities

Your FastTrack Center team will work with you to ensure that Office 365 is ready to use, user licenses are assigned, and eligible services are migrated.

For more detailed information on what a FastTrack Center engagement looks like:

Microsoft FastTrack Onboarding and Migration Benefit Process 

What happens when I sign into FastTrack?

When you sign into FastTrack with your work or school ID, you gain access to a set of tools and resources to help you plan for and drive your Office 365 implementation and adoption projects. This is also the place where you will be able to share plans and documentation with your FastTrack Engineer, as well as redeem offers you or your partner may be eligible for.

Create a Success Plan

Build tailored success plans including technical implementation and user adoption strategies across Office 365, EMS, Azure and other services.

Redeem Offers

Learn about and redeem special offers that your organization may be eligible for.


Set up a trial for your team to experience Office 365, stay informed about your FastTrack Center status, and access adoption guidance and project templates during your planning process.

Sign in now to get started